COVID-19 Updates

Coronavirus (COVID-19) is impacting our country in an unprecedented way. We are proud to be members of the Funko community and understand that at this time we all face unique challenges. Due to the current circumstances, we are taking extra care also to fulfill orders as safely as possible. This may result in delivery delays, but we are working hard to get your order to you as quickly as possible and at present we are working smoothly. We thank you for your business and we greatly appreciate your patience during this time.

 

Frequently Asked Questions

Where is my order?

If you order was placed in the current month or is a reoccurring subscription order, rest assured we ARE actively working to fulfill your order. There is no need to ask us for an order status unless your order is not in the current billing period.

Where is my packing slip?

In this current environment, supply chain issues are prevalent. To ensure we do not run out of labels, some orders may not include a packing slip during this time.

How can I edit my subscription?

You can edit, change or even cancel your subscription from your account page on our website. 

 

If you have further questions, please reach out to support@freddysbox.com

Please note there are increased wait times as we are operating on a skeleton crew during this period. Thanks for choosing Freddy's Box!